A woman named Linn received a letter from a reprecentative from amazon specifying that her account was closed & all of her purchases that she has mad was taken away from her, without any previous warnings they wrote back
"We have found your account is directly related to another which has been previously closed for abuse of our policies. As such, your Amazon.co.uk account has been closed and any open orders have been cancelled."
Lin, who wrote back trying to recieve more information about why they’ve closed her account & taken all of her book from her without any previous warning.
Linn replyed by e-mail to Murphy who was the representative, detailing that
"she has never opened another account & there must've been a mistake"
The representative of Amazon replied by stating
" As previously advised, your Amazon.co.uk account has been closed, as it has come to our attention that this account is related to a previously blocked account. While we are unable to provide detailed information on how we link related accounts, please know that we have reviewed your account on the basis of the information provided and regret to inform you that it will not be reopened.
Please understand that the closure of an account is a permanent action. Any subsequent accounts that are opened will be closed as well. Thank you for your understanding with our decision.
I appreciate this is not the outcome you hoped for and apologise for any disappointment this may cause."
this time defenitly closing Linn’s account. E-mails came and gone with more restrictions being added towards Linn’s account.
Be warned that Amazon could take your purchases away if they believeyou have broken the rules, without giving you any warnings or explanation.
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